Mapleton homeowners call about the same household leaks everyone has, plus a few things specific to this city: hard well water that leaves scale on equipment, a growing number of newer homes, and an irrigation network that covers about half of town. Dispatch is available around the clock for Mapleton.
Most jobs begin with emergency water removal and move into drying and repair. Read on for the local details.
Newer homes, newer problems
Mapleton's own state water filing reports that the city grew by about a quarter in three years and expects to be built out around 2060. The sewer collection system was built starting in 1996, and growth accelerated after that. A lot of the housing is therefore younger than in older Utah County towns.
Newer houses rarely have old galvanized pipes, but they have their own water-damage patterns. Appliance supply lines, water heaters, upstairs bathrooms and attic ductwork are where the leaks start, and they often run inside walls before anyone sees a stain.
If you notice a musty smell, a stain that keeps returning or paint that bubbles, a moisture meter check is worth doing before the wall is repaired. See water mitigation for how that mapping works.
Hard water and what it does to household equipment
The city's water quality assessment lists hardness by sampling site from 189 mg/L at the Crowd Canyon Well to 320 mg/L at 1600 South Main, with the Westwood, Seal and Carnesecca wells in between. The report does not label the water hard or soft, but the numbers are in the range where scale builds up inside water heaters and fixtures.
Scale does not cause a flood by itself, but old water heaters and worn appliance valves are common leak sources. If your water heater is old and sits on a finished floor, check it for corrosion at the base and consider a drip pan with a drain line.
When water is spreading in Mapleton
If water is moving through your house now, do these first. They apply whether the source is a supply line, a water heater or an irrigation line that has broken near the foundation.
A supply line or water heater leak stops at the main or the heater's own shutoff. A yard line near the foundation stops at the irrigation valve.
Standing water near outlets or the panel is a stop sign. Call the electric utility or 911 first, and call us once it is safe.
Get valuables up, pull wet rugs, and take photos before anything is thrown away. The dispatcher will tell you what else helps.
If the water is dark or smells like sewage, keep people and pets out and call us right away.
Irrigation, ponds and runoff
Mapleton's pressurized irrigation system covers about half the service area, mostly the north and center of town, according to the city's water filing. It includes a storage pond of about 109 acre-feet and draws from city wells and the Mapleton Lateral Canal. The system typically runs from spring through October.
Hobble Creek receives well discharge, and the city's flood damage prevention ordinance, chapter 15.44 of the municipal code, says flood hazard areas are subject to periodic inundation. If you are rebuilding in or near a flood hazard area, ask the city what the ordinance requires before work starts.
| Source of water | Typical Mapleton cause | What to check first |
|---|---|---|
| Irrigation line | A break near the foundation or a window well | Close the irrigation valve, move belongings up |
| Drinking water line | Supply line, water heater or appliance valve | Close the main shut-off |
| Sewer lateral | Blockage or backup in a lower level | Stay out, keep pets out, call a plumber and us |
| Runoff | Storm or snowmelt against a foundation | Check grading and window wells |
Rebuilding and permits
After drying, water damage repair covers drywall, flooring and finishes. Permit rules depend on the scope of the work, so ask the city building department whether yours needs a permit before work starts.
Water damage in your Mapleton home? Call the 24/7 emergency line.
☎ Call (385) 988-9410Nearby communities
Mapleton sits beyond Springville and shares ZIP 84664 with some Springville mailing addresses, so we serve that area from both pages. Provo is farther north.
Mapleton water damage questions
Yes. Our emergency line is open 24 hours a day, every day, and same-day response is available when a crew is available.
Mapleton is served by ZIP 84664. The same ZIP also carries some Springville mailing addresses, so we also serve those homes from our Springville page.
The city's own testing shows hardness from 189 to 320 mg/L depending on the sampling location. Scale builds up inside heaters over time, so check older units for corrosion and leaks.
The city's water filing says the system covers about half the service area, mostly the north and center. Check with the city to see whether your address is on it.
Chapter 15.44 of the Mapleton municipal code sets rules for flood hazard areas. Ask the city whether your property is in one and what the ordinance requires for your project.
Newer houses avoid some old-pipe problems, but appliance lines, water heaters and attic condensation still cause losses. Hidden leaks inside walls are the issue.
